Refund Policy

Effective Date: Feb 13, 2020

Your payments to ukmalayalimatrimony.com Limited

The Refund Policy applies to every payment sent to ukmalayalimatrimony.com Limited matrimonial website and services.

Technical issues

We do not refund you money for technical issues other than wrong payments. We do not refund you money for “bugs” (errors in the implementation) or for any mistakes in translations.

How to get a refund

You may ask for a refund on the support interface. You can also send us email.

1. You contacted us using the Subscription support interface

2. You gave us up to 3 working days for initial response, starting from when you contact us through the support interface.

3. You gave us up to 14 work days to solve the issue or refund you based on the situation.

Limitations

Under no circumstances, are we bound to refund you more money than you paid.